Privacy Policy
1. Introduction
Welcome to Tradewinds Beach Cafe (we, us, our) website at www.tradewindsbeach.cafe
(“Website”). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our Website or use our services. We are committed to protecting your personal data and ensuring your privacy.
2. Data Controller
Tradewinds Beach Cafe, located at 25 Cliff Path, Sandown, Isle of Wight, PO36 8PL, England, UK, is the data controller responsible for your personal data.
3. What information we collect
We may collect and process the following kinds of personal data:
Contact data: such as your name, email address, telephone number, postal address when you submit inquiries, book a table, or contact us via the “Book A Table” or “Contact Us” forms on our Website.
Usage data: information about how you use our Website, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, pages you visit, how long you stay on pages, navigation paths, and other diagnostic data.
Cookies and tracking technologies: We use cookies and similar technologies (e.g., pixels, web beacons) to track activity on our Website and hold certain information.
Third-party data: When you accept third-party services embedded in our Website (for example the map service or website translator), those third-parties may collect certain data about your activity via those services. (See our Cookies & third-party services section below.)
4. How we use your information
We may use your personal data for the following purposes:
To respond to your enquiries, to book tables, provide take-away services or process other requests you make through our Website.
To manage our relationship with you, including sending confirmations, updates or other communications about your booking or enquiry.
To improve our Website and our services — analysing how users access and use the Website so we can enhance user experience and content.
To comply with our legal obligations and protect our rights.
With your consent, for marketing purposes (e.g., to send you offers, promotions, newsletters) — you may opt-out at any time.
5. Legal basis for processing (UK/EEA)
If you are located in the UK or EEA, we rely on one or more of the following legal bases to process your personal data:
Your consent (for example where you submit information through a form or accept tracking cookies).
Performance of a contract (e.g., processing your booking or take-away order).
Our legitimate interests (e.g., improving our Website, administration of our business) so long as your rights and interests are not overridden.
Compliance with a legal obligation.
6. Disclosure of your information
We will not share your personal data with third parties except in the following circumstances:
With service providers who perform services on our behalf (e.g., IT support, booking management software, email systems) subject to confidentiality obligations.
If required by law or to respond to lawful requests (e.g., court orders).
In connection with a sale or reorganisation of our business (in which case personal data may be transferred to the new owner or successor).
With your explicit consent.
7. International transfers
If your personal data is transferred outside the UK or EEA (for example the data is processed or stored by a service provider in a non-adequate country), we will ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
8. Cookies & third-party services
When you use our Website you may see notices about mixing in third-party services (for example a map service or a website translator). As listed on our Website:
We use a map embedding service which may collect data about your activity.
tradewindsbeach.cafe
We use a website translator service which may collect data about your activity.
tradewindsbeach.cafe
We use tracking/analytics cookies to monitor usage, improve services and display advertisements according to users’ interests.
tradewindsbeach.cafe
You may manage your cookie preferences via the cookie consent banner/settings on our Website. You can disable certain cookies though this may affect your ability to use some features of the Website.
9. Data retention
We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it (for example to respond to your enquiry or booking), or for a longer period if required by law. After the retention period ends, we will securely delete or anonymise your personal data.
10. Your rights
Depending on your jurisdiction you may have certain rights in relation to your personal data:
The right to access your personal data and to request a copy.
The right to rectification (correct inaccurate or incomplete data).
The right to erasure (“right to be forgotten”) in certain circumstances.
The right to restrict or object to processing.
The right to data portability (where applicable).
The right to withdraw consent at any time (if we rely on your consent).
The right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us at the details below.
11. Security
We implement appropriate technical and organisational measures to safeguard your data against unauthorised or unlawful processing and against accidental loss, destruction or damage. However no method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.
12. Children’s privacy
Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us and we will take steps to delete the information.
13. Links to other websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise that you review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party site or service.
14. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when we post the updated policy on our Website with a revised “Last updated” date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.
15. Contact us
If you have any questions about this Privacy Policy, or wish to exercise your data-subject rights, please contact us at:
Email: hello@tradewindsbeach.cafe
Telephone: 01983 506787
tradewindsbeach.cafe
Address: 25 Cliff Path, Sandown PO36 8PL, United Kingdom
Last updated: 29th October 2025
